YtheWait

YTW and our affiliated parties, external parties and other partners uses cookies, trackers, scripts and social media buttons (hereinafter collectively referred to as “Technologies”) for a number of purposes on and in our websites, mobile applications, e-mail communication, advertisements and other online services (collectively the services), including user verification, remembering user preferences and settings, determining the popularity of content, providing and measuring the effectiveness of advertising campaigns, analyzing website traffic and trends and gaining insight into online behavior and interests of people who interact with our services to help us provide a better, faster and safer experience. These technologies are also placed through third parties engaged by YTW. Of course we take your privacy with regard to these technologies very seriously.

Which technologies do we use?

As already mentioned above, we use different technologies for collecting data. For example, we use scripts, trackers and cookies. The Technologies used will be explained to you below.

1. What is a script?

A script is a piece of program code that is used to make our website work properly and to make it interactive. This code can be executed on our server or on your equipment.

2. What is a tracker?

A tracker is a small, invisible piece of text or image on our website that is used to map the traffic on our website. To map the traffic we use multiple trackers that each store different data from you. We can also have third-party trackers placed on our website to monitor the traffic on our website for us.

3. What are cookies?

A cookie is a simple small text file that is sent along with pages from our website and is stored by your web browser on the hard drive of your computer. Some cookies only help you to make the link between your activities on our website during one website visit. Other cookies are stored on the hard disk of your computer and are sent back to our servers or those of a third party that has placed the cookie for us when you visit our website again.

4. What are social media buttons?

In addition to cookies, our websites also use social media buttons. These buttons are included to promote (‘like’) or share (‘tweet’) web pages on social networks such as Facebook, Twitter, Google+ and Youtube. These buttons work with pieces of code that originate from Facebook, Twitter, Google + and YouTube.

Why do we use these technologies?

We place cookies, trackers and scripts with different purposes, namely: functional, analytical and marketing purposes. Below you will find an overview of the different purposes for using the Technologies. For a specific overview of all Technologies used by us, the associated purposes and specific functions of the Technologies, please refer to our Technologies list. This list is regularly updated by us to provide you with an as accurate as possible overview of the Technologies used by us.

1. Functional purposes

We use different technologies to ensure that our website functions well and is easy to use. Scripts and cookies are used for this purpose. Scripts ensure that the website is interactive and that as soon as you click on something, something actually happens. Cookies are used to enable functions such as the shopping basket. Without cookies, the shopping basket could not remember the products you selected. Remembering your address is also a function that would not work without cookies. Some of the Technologies used for functional purposes are so essential to the operation of our website that they cannot be disabled. These Technologies will not be kept longer than a few hours after your website visit.

2. Analytical purposes

We use cookies and trackers to analyze your behavior on our website in order to improve and adapt our website to your wishes. We hope in this way to make our website as user-friendly as possible. For example, we keep track of which pages are visited the most and how you navigate on our website.

3. Marketing purposes

We naturally hope that you use our website as often as possible and therefore use cookies and trackers to advertise. By means of cookies we can offer you interesting offers and / or discounts. For this purpose we analyze, among other things, how often you use our website and which products you find interesting. This allows us to better adjust our offer and advertisements to your wishes. Another marketing goal for which we use trackers is to check whether you come from a website of one of our advertisers. This is necessary because we have to pay our advertisers for customers who visit our website via their platform (or place an order on our platform).

Security of your data by us and by third parties

If a negative decision has been made about you on the basis of this automatic decision-making and / or profiling, and you do not agree, you can contact privacy-concerns@ythewait.com . We will then re-evaluate the situation. We would also like to hear from you if you have suggestions for improving these processes.

1. Security of your data by YTW

YTW takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not properly protected or there are indications of abuse, please contact us at: privacyconcerns@ythewait.com.

2. Third-party technologies

As previously mentioned, we use third-party technologies. These third parties help us achieve the described objectives. We do not allow third parties to use your data for their own purposes or for purposes that do not correspond to our purposes as described in this statement. We conclude processing agreements with third parties who place Technologies on our website on our website in order to guarantee the same level of security and confidentiality of your data. We remain responsible for the processing of your personal data on behalf of YTW.

What are your rights?

1. Switching cookies on and off and removing cookies

You can always change your preferences with regard to the Technologies (often called cookies on the internet). It is also possible to delete already placed cookies (this is the only technology that stores data on your device). By switching off the Technologies, it is possible that parts of our website will no longer work. Essential Technologies for the operation of the website (including some scripts and cookies) cannot be deactivated. By clicking on one of the links below you will find how you can change your settings per browser and possibly delete your cookies:

  • Chrome
  • Firefox
  • Internet Explorer
  • Edge
  • Safari (iOS)
  • Safari (macOS)
2. Right to view, correct or delete your data

You have the right to request access to and correction or deletion of your data (see our privacy statement for more information. To prevent abuse, we may ask you to identify yourself adequately in such a request. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question, which you can find in the settings of your browser, for requests please contact us at privacy-concerns@ythewait.com will respond to your request as soon as possible, but no later than within four weeks.

3. Tips, questions and complaints

For more information about our privacy policy and the processing of your personal data, please refer to our privacy statement. If you have any questions or complaints regarding our cookie policy, we will be happy to help. We would also like to hear from you if you have any tips or suggestions for improving our cookie policy. You can contact us via: privacy-concerns@ythewait.com

4. Personal data authority

Pursuant to the General Data Protection Regulation (GDPR), in addition to being able to submit a complaint to us, you have the right to submit a complaint to the relevant authority for the protection of personal data. You can contact the authority about this.

Contact Details

Address headquarters:
  • Rivium 4e Straat 3 2909 LJ Capelle aan den IJssel, Netherlands
  • Email: privacy-concerns@ythewait.com
  • Tel: +31 (0) _________________
  • Fax: +31 (0) _________________
Contact details data protection officer:
  • YTW Data protection officer / Privacy Council – YTW NV
  • Attn. _________________________
  • Rivium 4e Straat 3 2909 LJ Capelle aan den IJssel, Netherlands
  • privacy-concerns@ythewait.com
  • +31 ___________________